Privacy Policy

1. Introduction

Everflowerpot ("we," "us," or "our"), operating the website EverFlowerPot.com (the "Site"), is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use, share, and protect that information, and the choices you have regarding your data when you visit or make a purchase from the Site. By using the Site, you consent to the data practices described in this policy. If you do not agree with the terms herein, please refrain from using our services.

2. Information We Collect

We collect information to provide, operate, and improve our services. This information includes:

Personal Information You Provide Directly:** This includes data you provide during account registration, checkout, or when contacting us, such as your name, billing and shipping address, email address, phone number, payment information (processed securely by our third-party payment processors), and any communications or product reviews you submit.
Automatically Collected Information:** When you visit the Site, we automatically collect certain data about your device and interaction with the Site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits. We collect this data using cookies, log files, web beacons, and similar tracking technologies.
Order Information:** We collect details about purchases you make, including products purchased, purchase amount, date, and time.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

Order Fulfillment:** To process and fulfill your orders, including sending confirmations, invoices, and shipping notifications.
Customer Service:** To communicate with you, respond to your inquiries, provide support, and address technical issues.
Site Improvement:** To analyze Site performance, understand user behavior, diagnose technical problems, and improve the functionality, design, and content of our Site.
Marketing and Advertising (with your consent where required):** To send you marketing communications about products, promotions, and events that may interest you, if you have opted in. You may opt-out at any time. We may use your information for targeted advertising on third-party platforms.
Security and Fraud Prevention:** To screen for potential risk and fraud, particularly concerning payment transactions, and to ensure the security of our Site and business operations.
Legal Compliance:** To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Sharing Your Information**

We do not sell your personal information. We share your data only under the following circumstances:

Service Providers:** We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and marketing assistance. These providers have access only to the information necessary to perform their functions and are contractually obligated to protect it.
Legal Obligations:** We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
Business Transfers:** In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use Cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can control the use of cookies at the browser level. However, if you choose to disable cookies, some features of the Site may not function properly. We may also use pixels and similar technologies to track user actions and measure ad campaign effectiveness.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal requirements). When we no longer have a legitimate business need to process your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

 The right to access, correct, or update your information.
 The right to request deletion of your personal data.
 The right to restrict or object to certain processing activities.
 The right to data portability.
 The right to withdraw consent where processing is based on consent.
 The right to opt-out of targeted advertising or direct marketing.

To exercise any of these rights, please contact us at help@everflowerpot.com . We will respond to your request in accordance with applicable law. We may need to verify your identity before fulfilling your request.

8. Data Security

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use SSL encryption on transactional pages and adhere to industry-standard security practices. However, no method of electronic transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.

9. International Data Transfers

Our company is headquartered and our servers may be located in jurisdictions outside your country of residence. By using our Site, you acknowledge that your information may be transferred to and processed in countries with different data protection laws. We will take steps to ensure your data receives an adequate level of protection as required under applicable law.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received such information, we will delete it from our records.

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

11. Third-Party Links

Our Site may contain links to other websites not operated by us. This Privacy Policy applies only to our Site. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review the privacy policies of any site you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Effective Date." Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Everflowerpot
help@everflowerpot.com